Complaints

Making a complaint

To make a complaint please follow the steps:

1. Contact us

Contact us via our e-mail address: contact@createagift.eu or via phone: + 48 12 333 73 18. Tell us your problem, and add pictures. We have 14 days to look into it.

2. Pack the product

Once we agree with your complaint, please send the product back with all its accessories and the receipt or copy of the invoice. 

3. Shipment

The product should be sent to the following address:

STprint sp. z o.o.
Wola Batorska 961
32-007 Wola Batorska

Poland